Contact & Support

We're here to help. Reach out to us through any of the channels below.

Customer Support

For product support, billing questions, or technical assistance:

• Email: support@carrotly.ai
• Response time: Within 24 hours on business days

General Inquiries

For partnerships, press, or general questions:

• Email: hello@carrotly.ai

Products

Aimpress

AI-powered social media management for LinkedIn and Twitter/X.

• Website: aimpress.co
• Support: support@aimpress.co

TooLong.XYZ

YouTube video summarization — get the key insights in 2 minutes.

• Website: toolong.xyz
• Support: support@toolong.xyz

HeyIsla

Your AI calendar assistant for effortless scheduling.

• Website: heyisla.com
• Support: support@heyisla.com

Business Information

CARROTLY PTE. LTD.
UEN: 202212557Z
Singapore

Response Times

• General inquiries: 1-2 business days
• Support tickets: Within 24 hours
• Billing issues: Within 24 hours
• Urgent matters: Please include "URGENT" in your subject line

Before Contacting Support

To help us assist you faster, please include:

• Your account email address
• The product you're using
• A clear description of your issue or question
• Any relevant screenshots or error messages

Feedback

We love hearing from our users. If you have suggestions for improving our products, please email us at feedback@carrotly.ai.